Terms of service
Using Yawp means agreeing to these terms. They are short because the service is simple: you delegate errands, Yawp carries them out with your approval, and what it does on your instruction is yours.
Yawp is an AI assistant that performs real-world errands on your behalf — placing phone calls and sending email — under your direction and approval. It identifies itself as an AI assistant to the people it contacts, in words our code writes rather than words the model chooses.
You need to be 18 or older, and able to enter a contract where you live. Give us accurate account information and keep it current. Keep your credentials and API keys to yourself — what happens under them is attributed to you, so tell us promptly at [email protected] if you think someone else has them. If you are using Yawp for an employer or a client, you are telling us you have the authority to accept these terms for them.
We can suspend or close accounts that break these rules — that protects everyone else who uses the service and everyone it calls.
Calling and emailing strangers is regulated, and the rules attach to you as the person directing the contact — not to us as the tool. Yawp is built for one-off personal and business errands, and using it for marketing campaigns, bulk outreach, or automated dialing is a breach of these terms. Within that scope, the rules most likely to apply to you include:
This list is a starting point, not legal advice, and it is not exhaustive. If your use is anything other than an ordinary personal or business errand, get advice before you run it.
Yawp cannot call emergency services and must never be relied on to. It cannot dial 911, 112, 999, or any other short emergency or service number, and it is not a telephone service, a relay service, or a substitute for one. If you have an emergency, use a phone yourself.
Do not use Yawp where a wrong, late, or missing call could hurt someone or cause serious loss — medical, safety, legal, or financial decisions that need a reliable human in the loop. It is an assistant running errands, and it is not built, tested, or sold for any of that.
Yawp is built so consequential actions wait for your explicit approval. An action you approve — a call that dials, an email that sends — is your action, carried out by your assistant. The exact draft you approved is what gets transmitted.
Approval codes and the credentials that carry them are yours to protect. If you let someone else approve on your behalf, or turn on a mode that dials without a per-call approval, the resulting calls and messages are still yours.
Your errands, your messages, and your transcripts are yours. We do not claim ownership of them, we do not train AI models on them, and we do not sell them — see the privacy policy for the detail.
You give us only the permission we need to run the service for you: to store your content, show it back to you, send it where you told us to send it, and pass it to the processors listed in the privacy policy so they can do their part. That permission lasts as long as we hold the content and ends when it does. Nothing here lets us use your content for any other purpose.
Everything else about Yawp — the software, the interfaces, the name — stays ours. If you send us feedback or a feature idea, we can use it without owing you anything for it.
Paid plans are billed as subscriptions through Stripe, with an errand allowance included in each billing period and optional top-ups. We are still rolling out how overage is handled, so going past your allowance may not stop anything today — that is not a promise it never will, and we will tell you before it changes. You can cancel anytime; service continues through the period you paid for. Where we owe you an accounting, the billing page in your dashboard is it. If we change prices we will tell you before the change hits a renewal, and your options are to accept it or cancel.
Yawp is an AI system operating in the real world: a business may not answer, an errand may not succeed, and the assistant can make mistakes. It can mishear a date, misread a price, or get an answer wrong with complete confidence. The service is provided as-is, without warranties of any kind, and you should verify outcomes that matter — the receipts and transcripts exist so you can.
To the extent the law allows, we are not liable for indirect, incidental, or consequential losses — lost profits, lost opportunities, a missed reservation — and our total liability for any claim is limited to what you paid us in the three months before the claim arose. Some places do not allow these limits, and where that is true they do not apply to you and you keep whatever rights your local law gives you.
If someone brings a claim against us because of how you used Yawp — who you contacted, what you had it say, or a law you were responsible for following — you agree to cover the cost of defending and resolving it. We will tell you promptly, let you run the defence if you want it, and not settle without asking you first.
You can stop using Yawp and close your account whenever you like — see the privacy policy for what happens to your data. We may suspend or close an account that breaks these terms, and we may end or change the service with reasonable notice. If we close your account without cause, we will refund the unused part of anything you have prepaid.
These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules, and any dispute goes to the state or federal courts located in Delaware. If you are a consumer somewhere with stronger local protections, nothing here takes those away — you keep the rights and the courts your own law gives you.
Before filing anything, email [email protected]. Nearly everything is faster to fix that way, and we will make a real effort to fix it.
If any part of these terms turns out to be unenforceable, the rest still stands. Not enforcing something once does not mean giving it up. You cannot transfer your account without our say-so; we can transfer these terms as part of a merger or sale, and will tell you if that happens. Neither of us is liable for a failure caused by something genuinely outside our control. The sections on your content, what we don't promise, problems your use causes, and disputes survive the end of your account. These terms, plus the privacy policy, are the whole agreement between us.
If these terms change materially we will tell you before the change takes effect; the date above always reflects the current version. Questions: [email protected].